Families

Engagement, enrollment pipeline, and parent support in one family ops view

This is where Larimo connects parent communication, feed usage, support issues, and renewal risk.

Retention layer
Active families 3 Backed by enrolled child records
Parent notes 5 Morning notes stored in timeline history
Pipeline 3 Admissions still in motion
Support queue 3 Open family-facing issues
Engagement trend

Parent feed sessions per day

Past 7 days
Thu 0
Fri 1
Sat 0
Sun 1
Mon 1
Tue 2
Wed 0
Segments

Who needs attention

Highly engaged 3

3 family record(s) already have saved parent notes in the backend.

Needs follow-up 3

These accounts need a human response or clearer product messaging.

Enrollment pipeline 3

Pipeline families should move through tours, docs, and care-profile setup quickly.

Enrollment pipeline

Admissions and next steps

Lopez family Application started
Priya Collect allergy profile
Hughes family Waitlist
Elena Confirm infant-room timing
Garcia family Tour complete
Priya Send digital enrollment packet
Support queue

Family requests and risk signals

Renewal watch

Patel family is highly engaged but price-sensitive for the next term.

Elena
Feed clarification

Chen family wants meal-photo labels to be clearer in the daily digest.

Marta
Late pickup request

Martinez family asked for one late pickup accommodation this week.

Priya
Add pipeline item

Create the next admissions step

Log family issue

Add support and retention signals